Employment at Wesleyan

Wesleyan College is an Equal Opportunity Employer. The College supports equal employment opportunities for all persons without regard to race, color, creed, ethnicity, sexual orientation, religion, gender, national origin, status as a war veteran, age, disability, or any other status protected by law. Wesleyan College invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/or diverse initiatives.

Staff Positions

Registrar Front Office Coordinator

Reporting to the Registrar, Wesleyan College is seeking to hire a Registrar Front Office Coordinator that will serve as the first point of contact for the Registrar’s Office and greet visitors in a warm and friendly manner. This person should be enthusiastic with an outgoing personality and has the ability to work well with a diverse population. In addition to serving as the primary customer service contact for visitors, the coordinator will also be responsible for general duties as it relates to the Registrar's Office.

Essential Duties and Responsibilities

Greet students, faculty, staff, and external contacts
Respond to in-person and email inquiries and route accordingly
Manage telephone inquiries pleasantly and professionally and route accordingly
Process transcript requests, enrollment verifications, and general enrollment requests
Process change of grade forms, withdrawals, and transient requests
Collects data from faculty for no-shows and sends required correspondence
Organize files and scan documents into the Student Information System in accordance to the retention and disposal of records policy
Coordinate student worker job assignments and train student workers to assist at the front counter
Become fluent in the Student Information System, Jenzabar EX, to meticulously update and maintain accurate student registration information
Advise students on degree requirements and assist them with plans for degree completion
Operates standard office equipment, handles general mailings, and monitors supply inventories
Process incoming mail by opening, dating and distributing it to the appropriate employee
Assists the Registrar in maintaining the integrity and confidentiality of student records in accordance with FERPA
Process student's enrollment with the National Student Clearinghouse on a monthly basis ensuring dates of enrollment and withdrawal are accurately recorded on each student’s record
Communicate clearly, systematically, and proactively regarding registration policies and important dates
Perform other related duties as required and assigned

Qualifications
First and foremost, the Registrar Front Office Coordinator will interact with students, faculty, and staff to promote consistency and accuracy of policies and procedures. Additionally, candidates for the position must have the following:

A minimum of an Associate’s Degree is preferred or an equivalent amount of post-secondary coursework towards a Bachelor’s Degree
Minimum of two years of work experience in a college setting; preferably in a registrar's office or in data management, technology and/or higher education administration
Even during a high-level of interruption, attention to detail, accuracy, and follow-through
Outstanding organizational skills
An ability to manage multiple projects concurrently and work across multiple systems
Experience working with Microsoft Office applications (specifically Word and Excel)
A high level of grit, energy, positivity, optimism, and humor
A critical thinking mindset to help improve processes to form a more efficient and productive workflow

To apply for this position, please send a cover letter and resume to Angie O’Neal Wright, Registrar awright@wesleyancollege.edu

Wesleyan College is a certified drug-free workplace employer. All applicants being considered for employment are required to submit to substance screening as a condition of employment. Hiring is contingent upon eligibility to work in the United States, and individuals will be required to provide proof of identity and eligibility for employment in the United States upon acceptance of an employment offer. In addition, employment is contingent upon successfully passing a criminal background check.